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Not received free bets


sm0510
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Placed a £20 4fold Acca at odds over over 3.0 on the champions league on 9-Dec-20, promotions page said I should receive a £5 free betbuilder bet for europa league on 10-Dec-20, and a £5 free in play bet on the same competition on the same day. Neither of these have appeared in my account- why?? This is not the first time something like this has happened to me, i'm not happy about it.

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