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Welcome Bonus - not received


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I signed up to UniBet and opted in to the Welcome Bonus of 'Bet £40 on racing and get money back as bonus if you lose + £10 casino bonus'. 

I placed a bet on a horse who ended up being a non-runner so the money was refunded to me in full. I then went on to place another bet on a different horse to qualify for the promotion. This horse then lost. However, I have not received the £40 money back bonus or £10 casino bonus. 

Please can someone advise?

Many thanks

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