BBC Posted November 16, 2020 Share Posted November 16, 2020 All my debit card withdrawals this year have been superfast, it takes 2 hrs to get approved then it shows up on my card instantly. Amazing, I thought! But my last one was on thursday and I still haven't received anything. I made another one on friday but nothing. Anyone else had this lately or is it smth with my bank? Live chat said there's nothing different on UB's end. Link to comment Share on other sites More sharing options...
BBC Posted November 16, 2020 Author Share Posted November 16, 2020 Nobody? I still dont have the money.... If you were getting the money on your card in 2h or so, has there been any delay in the last week? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 16, 2020 Share Posted November 16, 2020 Hey @BBC,I'll check with our payments department if they know anything! Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 16, 2020 Share Posted November 16, 2020 Hey @BBC,I got confirmation that from our side everything looks normal, lets give it another business day or two and let me know if it doesn't show up? We will then contact our payments provider. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
shobolanul Posted November 16, 2020 Share Posted November 16, 2020 Having the same issue, withdrew on sunday and still nothing. Link to comment Share on other sites More sharing options...
BBC Posted November 17, 2020 Author Share Posted November 17, 2020 Hey @ReCorpHI still have nothing. Can you check with the payment company today? I mean it's very unusual to have all withdrawals this year instant to card right after the approval email(so about 2hr total) and this to take almost a week, something must be wrong? I've also made 2 more withdrawals since then (friday and monday) with the same result, so it's not a random one time thing. It also never used to matter if it was a working day or not, just 2 hrs to get approved and insta to card.Hey @shobolanulhmmm I'm romanian too, maybe this is the problem? I was wondering if it's the bank, do you use BT? I wish I had another bank so I can test it... Link to comment Share on other sites More sharing options...
Zanini Posted November 17, 2020 Share Posted November 17, 2020 I'm having the same problem, usually get payment in 2 hours, made a withdrawl 6 hours ago and still nothing.I'm romanian too but i don't think the bank is the problem, my bank is ING so I don't think the bank is at fault. Link to comment Share on other sites More sharing options...
BBC Posted November 17, 2020 Author Share Posted November 17, 2020 It looks like a dutch company called Payvision is their payment processor. Can someone from UB contact them since this seems to be happening to quite a few players? Link to comment Share on other sites More sharing options...
Zanini Posted November 17, 2020 Share Posted November 17, 2020 Maybe we have to wait 3 days for a payment again, did yours from thursday or friday complete ? 1 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 17, 2020 Share Posted November 17, 2020 Hey @BBC, we have multiple payment processors, our payments department will reach out if need be. Have you not received the money yet? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
BBC Posted November 18, 2020 Author Share Posted November 18, 2020 Yea i got them earlier. Link to comment Share on other sites More sharing options...
BBC Posted November 18, 2020 Author Share Posted November 18, 2020 Hey @ReCorpH. I did receive the ones from thursday and friday earlier but it didnt say payvision. Does this mean we are back to waiting days to get the money? Link to comment Share on other sites More sharing options...
HonorTheGame Posted November 18, 2020 Share Posted November 18, 2020 I have the same case, withdrawal approved on late sunday, money not reached yet to my account. Link to comment Share on other sites More sharing options...
silvert Posted November 18, 2020 Share Posted November 18, 2020 when how to withdraw. it happens in 2 hours and sometimes you have to wait a day Link to comment Share on other sites More sharing options...
BBC Posted November 19, 2020 Author Share Posted November 19, 2020 Hey@ReCorpHI'm still having big delays with my cashouts, is this the new norm now or is it a temporary glitch? Literally gone from instant to card once approved to a week of waiting if the weekend is in the way. I've also noticed that Payvision is no longer mentioned on the card statement so whoever is the middleman is extremely slow. So the cashouts have gone from less than a second to a week waiting time once approved, will this be fixed or is this just how it will be from now on? Link to comment Share on other sites More sharing options...
theStranger1 Posted November 19, 2020 Share Posted November 19, 2020 Hey there, I have the same issue , I withdrawl on monday , I received the confirmation the same day but nothing till now! I'm from Romania too and I use Raiffeisen Bank, so I think that's a problem from Unibet. @ReCorpH can u check this for me ? Thanks! Link to comment Share on other sites More sharing options...
theStranger1 Posted November 19, 2020 Share Posted November 19, 2020 I got them 30 min ago Link to comment Share on other sites More sharing options...
silvert Posted November 19, 2020 Share Posted November 19, 2020 it happens Link to comment Share on other sites More sharing options...
HonorTheGame Posted December 2, 2020 Share Posted December 2, 2020 @ReCorpH do you know what changed in the withdrawal process, in regards to the RO users?The quick withdrawal was one of Unibet's main advantages over some of the competitors, but now it seems to be standardized to ~3 days to reach the accounts. Link to comment Share on other sites More sharing options...
FunckyFish Posted December 2, 2020 Share Posted December 2, 2020 @HonorTheGame wrote: @ReCorpH do you know what changed in the withdrawal process, in regards to the RO users?The quick withdrawal was one of Unibet's main advantages over some of the competitors, but now it seems to be standardized to ~3 days to reach the accounts.All the competitors have fast withdrawals with VISA direct. Now Unibet is the only one with slow withdrawals on VISA. It's very clear that they changed the payment processor. But instead to be better and improve, now they are back in time with 3-4 years. I don't know a single place in ROmania where you don't have instant money on VISA cards with visa direct. Link to comment Share on other sites More sharing options...
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