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Father In Law


DannyMacDaddy
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Hi

I'm absolutely disgusted with UniBet for the way they're treating my father in law.  This is by far the worst betting company in existence.

My father in law won about £170 and when he went to withdraw he had his account frozen and was asked for proof of address and ID, which is obviously fair enough.  They said they accepted a PDF download for the document and a photo of the ID.  Sent those in.

They then asked for a photo of him holding his passport to his face.  Bit ridiculous but OK, that's fine, sent that in.

They then ask for a document sent through the post which is sends.  They state this wasn't a document sent through the post (even though it was) and request another one.  He orders a statement from his energy company and sends that when it comes.  Once again, he's told that wasnt sent through the post.

AND FINALLY.. The best of all.. after a photo of his passport, a photo of him holding his passport to his face and 3 proof of address documents he's now being told he has to take a selfie with his proof of address document whilst standing outside his house with the house number clearly visible!

You bunch for of corrupt, thieving toe rags! This is beyond a joke it really is.

 

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that is craezy !

even asking for adress proof ! what if i dont have my own adress and i dont pay  electicy,  gas , or internet .. anything .  

makes no sense ...

 

your father case is craezy 

get your money, send them all they need , and fck it

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only thing i can suggest to unibet.. is to send out letters, for anyone who registers. with spesific, secure number  .. to prove your not a bot or something . .

requesting face and adress photo  , really can make people feel disrespected

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@gichi wrote:

that is craezy !

even asking for adress proof ! what if i dont have my own adress and i dont pay  electicy,  gas , or internet .. anything .  

If you are homeless probably you don't have money to play, so 🤣 ... There are different ways for proof of address like screen of your bank account, photo of rental agreement. I admit that asking of a photo with house number is weird, but probably there is some reason for that.

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But yes the idea of them sending a letter out and you sending in the verification code would be the easiest solution to verifying an account but if they did that people would easily verify their account and then how would they steal your money? They’d have to actually pay up when you process a withdrawal.

 

Funnily enough these companies are so hard on combating crime by following the EDD on withdrawal but they’ll happily take deposits all day long without any of this. Funny that.

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