DannyMacDaddy Posted November 12, 2020 Share Posted November 12, 2020 HiI'm absolutely disgusted with UniBet for the way they're treating my father in law. This is by far the worst betting company in existence.My father in law won about £170 and when he went to withdraw he had his account frozen and was asked for proof of address and ID, which is obviously fair enough. They said they accepted a PDF download for the document and a photo of the ID. Sent those in.They then asked for a photo of him holding his passport to his face. Bit ridiculous but OK, that's fine, sent that in.They then ask for a document sent through the post which is sends. They state this wasn't a document sent through the post (even though it was) and request another one. He orders a statement from his energy company and sends that when it comes. Once again, he's told that wasnt sent through the post.AND FINALLY.. The best of all.. after a photo of his passport, a photo of him holding his passport to his face and 3 proof of address documents he's now being told he has to take a selfie with his proof of address document whilst standing outside his house with the house number clearly visible!You bunch for of corrupt, thieving toe rags! This is beyond a joke it really is. 1 Link to comment Share on other sites More sharing options...
gichi Posted November 12, 2020 Share Posted November 12, 2020 that is craezy !even asking for adress proof ! what if i dont have my own adress and i dont pay electicy, gas , or internet .. anything . makes no sense ... your father case is craezy get your money, send them all they need , and fck it Link to comment Share on other sites More sharing options...
gichi Posted November 12, 2020 Share Posted November 12, 2020 only thing i can suggest to unibet.. is to send out letters, for anyone who registers. with spesific, secure number .. to prove your not a bot or something . .requesting face and adress photo , really can make people feel disrespected Link to comment Share on other sites More sharing options...
Pesek Posted November 12, 2020 Share Posted November 12, 2020 @gichi wrote: that is craezy !even asking for adress proof ! what if i dont have my own adress and i dont pay electicy, gas , or internet .. anything . If you are homeless probably you don't have money to play, so 🤣 ... There are different ways for proof of address like screen of your bank account, photo of rental agreement. I admit that asking of a photo with house number is weird, but probably there is some reason for that. Link to comment Share on other sites More sharing options...
DannyMacDaddy Posted November 13, 2020 Author Share Posted November 13, 2020 I fully get the need for verification but at this point it’s getting ridiculous. They’ve now decided to close his account and confiscate (I.E. STEAL) his money and have advised he contacts eCogra for a resolution. I couldn’t be any more disgusted with this company. Link to comment Share on other sites More sharing options...
DannyMacDaddy Posted November 13, 2020 Author Share Posted November 13, 2020 But yes the idea of them sending a letter out and you sending in the verification code would be the easiest solution to verifying an account but if they did that people would easily verify their account and then how would they steal your money? They’d have to actually pay up when you process a withdrawal. Funnily enough these companies are so hard on combating crime by following the EDD on withdrawal but they’ll happily take deposits all day long without any of this. Funny that. Link to comment Share on other sites More sharing options...
FreedoM Posted November 13, 2020 Share Posted November 13, 2020 @DannyMacDaddy If you/your father in law got asked for so many documents and after all of that, you/he still got banned for £170, i'm pretty sure it's well deserved. I've been active at different rooms for over a decade and never got asked for more than 1-3 documents. 1 Link to comment Share on other sites More sharing options...
DannyMacDaddy Posted November 13, 2020 Author Share Posted November 13, 2020 There’s always one idiot.. that sir, is you. 1 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 13, 2020 Share Posted November 13, 2020 Hey @DannyMacDaddy, I'll take a look at your case and give you an update ASAP. :)Lets stop with name calling right away. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
DannyMacDaddy Posted November 13, 2020 Author Share Posted November 13, 2020 But it’s fine for someone to suggest another person is doing something dodgy? If you’re going to police the forum I’d suggest you start by stopping people from accusing others of nonsense. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 13, 2020 Share Posted November 13, 2020 Hey @DannyMacDaddy,Please ask your father in law to contact us directly. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
DannyMacDaddy Posted November 13, 2020 Author Share Posted November 13, 2020 He has, multiple times. I only logged my displeasure on here as he cant login as you’ve blocked his account and stolen his money. Your final message basically stated you’ve STOLEN his money and to contact the governing bodies. You and your company are a joke. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted November 13, 2020 Share Posted November 13, 2020 Unfortunately I can not offer any assistance without getting contacted by him. I appreciate you trying to help him, but I can not divulge any information about cases/accounts to third parties. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now