SNG 25$ FREE TICKET PROBLEM

[klaudiuss1]

Hello unibet team, 

 

I have a problem that i wanna discuss about. Some time ago i got a mail from UNIBET that there has been sent a 25$ ticket SNG to my account. I logged to check and it never arrived. Now i contact live chat and they redirected me to you.  

I really wanna use the ticket, it means a lot to me. I can post print screens with the message i got, and my HISTORY, to see that i have neved used this.

Can you please fix this problem? I ve never had bad problems with this platform..

I attach the pics below

 

 

[FunckyFish]

25$ free ticket from Unibet? In 14 years playing at Unibet, I've never received such email. And I am spending a lot of money on all products....

[FreedoM]

@klaudiuss1 If you got a ticket it should show in your poker lobby by clicking the "bell icon" in top right corner not in "Istoric Poker" where it show buy-ins/winnings. If i have to bet you let it expire by not knowing where to look. Hopefully the mods @JeppeL, @Stubbe-Unibet, @Andy-Unibet and @ReCorpH will sort it up for you.

[klaudiuss1]

hello, thank you for according your time to my problem, and replying me. I remember that i was looking at the tickets and there was shown noone, but i dont disagree you. 

hopefully i can get back my ticket, as the mods can see i was not playing it :) 

@FreedoM 

[klaudiuss1]

Hello, i had a time that i was mass-playing .. hexa/sit .. i guess everybody gets personal "gifts" by time.. i dont think that you had never got one.. probably i have won that ticket... but i couldnt play it. Idk why :( .w8ing mods to solution me :/ 

p.s. It was strict for sit and go!

@FunckyFish 

 

 

[klaudiuss1]

@Stubbe-Unibet 

@ReCorpH 

 

[Andy-Relax]

Hi @klaudiuss1,

The €25 SNG ticket was issued to you on the 8th of October and expired on the 1st of November, as per the terms of the promotion.