CuteRaven Posted October 2, 2020 Posted October 2, 2020 Hey! I registered for 3 25€ HU SnG just now. The client then said "disconnect detected" so I attempted to cancel all the registrations. Seems that I was seated for all 3 SnG eventually, despite the client detecting the disconnect. I guess my multiple registration cancellation attempts didn't get through to the client, and I was never able to actually play these 3 SnGs even though I was charged the 75€.Here are the console logs:I'm not sure if it is a bug or if it is some sort of problem on my end. I notice that it says that some trackers have been blocked, however I haven't changed any browser settings recently and it has worked before.Is the 75€ refundable?Feel free to move this to the bug report section if you feel it falls under that category.
CuteRaven Posted October 2, 2020 Author Posted October 2, 2020 Ok, I did some testing.I decided to disable adblock, incase it had an effect. Unibet started working. Then I enabled adblock again, Unibet was still working even after re-enabling adblock, so I don't think it had an effect.Let me know if you want me to paste console screenshots from what the console looked like when Unibet was working again
CuteRaven Posted October 5, 2020 Author Posted October 5, 2020 Is it possibly refundable @Stubbe-Unibet or someone :)? Or should I ask/post somewhere else with this sort of thing?
Uni-Rep Posted October 5, 2020 Posted October 5, 2020 I try not to deal with refunds during the weekend :) I have refunded in bonuspoints :) 1 Check the latest poker release notes. Have a look at our poker promotions.
CuteRaven Posted October 5, 2020 Author Posted October 5, 2020 Thank you very much :). Yeah, there was no big hurry, I just wasn't sure if the question had been noticed.
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