hands getting dealt during supposed 5 min break

[Murray74]

still not had an answer to why hands were still getting dealt when we were supposed to be on 5 min break

[conmebol99]

I've been playing for 3 months in unibet now and this has never happened to me. Maybe they deal it just one second before the break stars so you have to play it... but that's it.

[Andy-Relax]

---

@Murray74 wrote:

still not had an answer to why hands were still getting dealt when we were supposed to be on 5 min break

---

Hi @Murray74, 

Can you provide me with an example tournament where you had this issue so I can check the timestamps of the hands please.

[penguin50]

What game did this happen on?

I have played a UK tour rebuy at 6pm and it deals hands when all other games are on the hour break.

 

[Murray74]

it was a £1 unibet open qualifier to £10 ticket it was dealing hands during break and only stopped when break had only 40 secs left lol

[Murray74]

it was a £1 qualifier unibet open to win £10 ticket tournament was on a break but it was dealing hands to 3 of us only stopped when break had 40 secs left but funny thing is it didnt state it was on a break when hands were getting dealt just found this really strange as there is usually a five minute break at 5 to the hour i thought i had joined during break but it was dealing out hands

[Andy-Relax]

---

@Murray74 wrote:

it was a £1 qualifier unibet open to win £10 ticket tournament was on a break but it was dealing hands to 3 of us only stopped when break had 40 secs left but funny thing is it didnt state it was on a break when hands were getting dealt just found this really strange as there is usually a five minute break at 5 to the hour i thought i had joined during break but it was dealing out hands

---

Hi @Murray74,

Another player also raised this issue yesterday. There was a UK Tour sat that ran on Mondays that started at 16:55 UTC that would not have triggered the first break. I've let Leo, the tournament manager know, and the time has been changed for it going forward so this issues will not occur again.

Thank you for bringing it to our attention.