Punkymuffin Posted June 25, 2020 Share Posted June 25, 2020 To whom it may concern, I placed a bet on horse today with my freebet, it subseqently turned into a non runner and the free bet hasnt been returned to my account.Where as i had a acca with the same horse involved and i got returns from that bet witht the withdrawn horse.Could someone credit my account with the value off free bet that i am missing pleasethank you Link to comment Share on other sites More sharing options...
JeppeL Posted June 25, 2020 Share Posted June 25, 2020 Welcome to the community @PunkymuffinI'll have a look on the Free bet, they do not get credited back automatically in these situations, it'll have to be done manually - thanks for posting!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Punkymuffin Posted June 26, 2020 Author Share Posted June 26, 2020 Thanks for the reply @JeppeL if you would be so kind as to chase this up for me and notify when been actioned Thanks in advance Link to comment Share on other sites More sharing options...
JeppeL Posted June 26, 2020 Share Posted June 26, 2020 Sorry that was unclear @Punkymuffin, I added it for you last night :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Punkymuffin Posted June 26, 2020 Author Share Posted June 26, 2020 Ok Thank you @JeppeL ive just seen it now. Hope you have good day and thanks again for sorting that out Link to comment Share on other sites More sharing options...
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