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Disconnect refund 15/04/2020


skyforthewin
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I bought into 100 r. Then was dsconected almost stright away when i got back In i was blinded out. Not got any update/email prety poor if ask me. I do expect better customer service then having to chat on a public forum.  Please update asap i dont wont to have to chase for refrunds every time sites goes down would stop me playing on unibet if that is the case.

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@skyforthewin, https://www.unibetcommunity.com/t5/General-Poker/poker-server-not-working/m-p/323024#M47611

We aim to have everything solved within 48 hours of the issue occurring. Everything will be handled according to the T&C and there should be no need for chasing any refunds :)

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Check the latest poker release notes. Have a look at our poker promotions

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morning, i played in a private poker tournament on wednesday (red wine wednesday at 20.30 £2.50 buy in), we lost connection and im the only one to not have a full refund.  i know its not a large amount of money but all the other players have received refunds.  any more details you need please just let me know....thanks  jason

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Still awaiting refund for $1 sat for UK Tour on 15.4.20, got disconnected in initial down at 9pm

awaiting refund for being blinded out of the money at 1.30pm €1 UK Tour sat id 18141989

also awaiting refund for €5 leaderboard deepstack I'd 17977584 that I couldn't play due disco 17.4.20

casino games also played Jack Beanstalk when intermittent disco crashed me out of bonus game

 

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