Pads80 Posted April 5, 2020 Share Posted April 5, 2020 HiCan somebody from unibet please assist. I want to move the balance from my main account to my poker account, but I dont seem to be able to. Also, I'm unsure how to use the bonus balance? ThanksPaul. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted April 7, 2020 Share Posted April 7, 2020 Hey @Pads80!The Bonus Balance is there since you chose Casino bonus upon registration. Unfortunately this balance will not show or can not be used in poker client at all. If you wish, I can cancel the casino bonus, but that means losing the bonus balance entirely. The cash balance can of course be used in poker, and the "restricted balance" will return to cash balance once the bonus is either wagered or cancelled. Please let me know how you wish to proceed. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Pads80 Posted April 7, 2020 Author Share Posted April 7, 2020 Hi, thanks for getting back to me. please could you cancel the bonus and make my main balance available for poker. cheers Link to comment Share on other sites More sharing options...
Jami-Unibet Posted April 9, 2020 Share Posted April 9, 2020 Hey @Pads80,Done now, balance visible in poker. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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