prissi74 Posted March 31, 2020 Share Posted March 31, 2020 hii got a bonus in my acount if i deposit 20 euros i get 30 free spins on the shadow orderi did accept the bonus and made a deposit of 20 with paysfecard but there is 3% they take so i just got 19,40 in my accunt and now i dident get the free spins :waterfall:is there a way to still get them for that deposit i made pleasepriscila Link to comment Share on other sites More sharing options...
prissi74 Posted April 3, 2020 Author Share Posted April 3, 2020 no help at all here, not even on the pm i sent to ReCorpH😞 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted April 3, 2020 Share Posted April 3, 2020 Hey @prissi74,Sorry I didn't get to this sooner. From what I can see, the deposit you made with the paysafecard worked as should, and you did receive the freespins. Please let me know if we're talking about some other spins and I can check again. 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
0rdvl0 Posted April 3, 2020 Share Posted April 3, 2020 @ReCorpH Can you verify mine too, please? I should have received 30 free spins at Book of Dead. It's the 4th bonus in a row I don't get. What's happening? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted April 3, 2020 Share Posted April 3, 2020 Hey @0rdvl0,From my end everything looks as should, the bonus is active. Have you cleared Cookies & Cache and tried to re-launch the game? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
prissi74 Posted April 3, 2020 Author Share Posted April 3, 2020 hithats because i made another deposit of 20 to activate them but i normaly wanted the 30 spins n book of death but couldnt activate them so now i dident get the 30 spins n book of death Link to comment Share on other sites More sharing options...
0rdvl0 Posted April 3, 2020 Share Posted April 3, 2020 Hey @ReCorpH Yes. I even tried different devices. Customer support told me the same thing, still no solution. Told me that I should get an email, it's been over a week and nothing. This is getting frustrating, it's the 4th bonus, same issue. I mean, if I would not have to deposit and get those bonuses I wouldn't really care. But I have to deposit my own money, pay fees, and for nothing. This is not fair. Link to comment Share on other sites More sharing options...
prissi74 Posted April 11, 2020 Author Share Posted April 11, 2020 again no more reaction for one week...........to bad 😞 Link to comment Share on other sites More sharing options...
EugenicistGates Posted April 21, 2020 Share Posted April 21, 2020 Worring to see threads like this for sure, as I sit here waiting for an answer to how to use my free spins I typed a whoile sixtteen minutes ago??Is anybody working here today or what?? Link to comment Share on other sites More sharing options...
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