amyc Posted March 11, 2020 Share Posted March 11, 2020 Hi, I spent £10 & got my £40 worth of free bets but have yet to receive my £10 casino bonus. Why is this? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 12, 2020 Share Posted March 12, 2020 Hey @amyc and welcome to the Community!I can see that it was received today! Apologies for the delay. Please let me know if there's something I can still be of help with. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
M3tty Posted March 13, 2020 Share Posted March 13, 2020 Hi, I'm in a similar position.I've made my qualification bet which didn't win and j am get to receive my £40 free bets and £10 casino fund.Can you help with this?Thanks Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 13, 2020 Share Posted March 13, 2020 Hey @M3tty and welcome to the Community!What happened here is that you accepted the bonus as normal, made the bet which unfortunately lost. Before we were able to credit you the £40 bonus for the lost bet you accepted another offer. Accepting another offer while having one active cancels the previous one. This being said, we manually added the £40 bonus to your account now which you can use. Please let me know if you'd rather use the new accepted bonus instead. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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