Wakeywakey Posted March 11, 2020 Share Posted March 11, 2020 i have joined today got lost race got 10 pounds back played the ten pounds lost and can see i have 30 pounds bonus but it will not let me use it it says the event will be over after the bonus has expired Link to comment Share on other sites More sharing options...
Wakeywakey Posted March 11, 2020 Author Share Posted March 11, 2020 Ive been onto two agents so far and been cut off on live chat Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @Wakeywakey,I can see that your account was credited with the bet amount for the lost bet as the offer stands. Could you please confirm that all is good now? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Wakeywakey Posted March 11, 2020 Author Share Posted March 11, 2020 It says i have 30 pounds in active bonus section but every time i try put a bet on it says add funds Link to comment Share on other sites More sharing options...
Wakeywakey Posted March 11, 2020 Author Share Posted March 11, 2020 Link to comment Share on other sites More sharing options...
Wakeywakey Posted March 11, 2020 Author Share Posted March 11, 2020 Garbage site lack of support undewhelming back to big sites Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @Wakeywakey, apologies for the delay.Please keep in mind the Community is not a Live Chat function and sometimes getting answers might be delayed. It looks like there's a slight misunderstanding here in regards of the promotion. This promotion is, opt-in, place a bet of minimum £1 and maximum of £40, if your bet is a winning one, congratulations you will receive your winnings and original stake as per usual.If your bet is a losing one, we will credit you with the amount your bet was, in this case £10.Please also note when placing multiples: - Only the first settled Racing bet of up to £40 in a System bet, or an E/W bet, will be eligible for a refund.Please let me know if this doesn't clear it up and I'll try to explain better. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now