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Hey @Wakeywakey, apologies for the delay.

Please keep in mind the Community is not a Live Chat function and sometimes getting answers might be delayed. It looks like there's a slight misunderstanding here in regards of the promotion. 

This promotion is, opt-in, place a bet of minimum £1 and maximum of £40, if your bet is a winning one, congratulations you will receive your winnings and original stake as per usual.

If your bet is a losing one, we will credit you with the amount your bet was, in this case £10.

Please also note when placing multiples: - Only the first settled Racing bet of up to £40 in a System bet, or an E/W bet, will be eligible for a refund.

Please let me know if this doesn't clear it up and I'll try to explain better. :)

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