SCOBY Posted March 11, 2020 Share Posted March 11, 2020 @RayL , @JeppeL , @ReCorpH Hello. Today I made a deposit to benefit from the 100 free spins. I didn't get any spins. What's going on? Online chat users say that they cannot solve this problem in EGT game. I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted March 11, 2020 Solution Share Posted March 11, 2020 Hey @SCOBY and apologies for the inconvenience caused by this. The reason that it doesn't work is the currency difference between your account and the promotion. This was raised internally and I'll update you as soon as there is something to update with. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
SCOBY Posted March 11, 2020 Author Share Posted March 11, 2020 @ReCorpH wrote: Hey @SCOBY and apologies for the inconvenience caused by this. The reason that it doesn't work is the currency difference between your account and the promotion. This was raised internally and I'll update you as soon as there is something to update with. :)Does this mean that I will receive the spins? 😃 I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 I can't say that yet, it might be that they manage to credit the spins manually instead, but might also be just a monetary compensation @SCOBY. Unfortunately I don't have a concrete answer yet. 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @SCOBY,As this is going to take some time, I took the initiative and credited 1000BP for you that you can use in the bonus shop. Please let me know if this is not satisfactory and we'll wait for the procedure to be over. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
SCOBY Posted March 11, 2020 Author Share Posted March 11, 2020 @ReCorpH It is good for me so, but these problems should be solved in the accounts that are in euro, because every time I have such promotions, I had to signal that otherwise I would not receive anything and I do not think it is ok to always ask for the bonuses. which suits me.😃 I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
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