Laurenchisholm Posted March 11, 2020 Share Posted March 11, 2020 Hi i recently joined unibet and i opted in for the "bet £10 get £40 in free bets & £10 casino" i spent my £10 on a horse at greater than 1/1 and i still have not received the £40 free bet money. I thought i done everything correctly especially when i have opted in . What is the reason for no bonus? Link to comment Share on other sites More sharing options...
FreedoM Posted March 11, 2020 Share Posted March 11, 2020 @Laurenchisholm wrote: Hi i recently joined unibet and i opted in for the "bet £10 get £40 in free bets & £10 casino" i spent my £10 on a horse at greater than 1/1 and i still have not received the £40 free bet money. I thought i done everything correctly especially when i have opted in . What is the reason for no bonus?Hi there, welcome to the community. I'm gonna tag the mods @RayL, @ReCorpH so they have a look into it. In the meantime you could entertain yourself with a Free Horse Racing Competition.Have a nice day. :Happyshy: Link to comment Share on other sites More sharing options...
pt16269 Posted March 11, 2020 Share Posted March 11, 2020 I'm in exactly teh same position. Does UniBet not have customer service to contact? Link to comment Share on other sites More sharing options...
pt16269 Posted March 11, 2020 Share Posted March 11, 2020 Although, saying that - do you have to wait until the bet is settled Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @Laurenchisholm,It looks like you received it 10 minutes after posting, so all is good now? Please let me know if there's something I can help with. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @pt16269,Yes, lets wait until the qualifying bet is settled. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Wakeywakey Posted March 11, 2020 Share Posted March 11, 2020 Hi ihave the bonus i lost the race got my 10 pound back used it up on the next race but still cannot use my bonus because it say this in yellow banner Link to comment Share on other sites More sharing options...
Chris80 Posted March 11, 2020 Share Posted March 11, 2020 Same has happened to me. Bet on a race yesterday and it said result is still pending, so not been awarded my bonuses. Can someone get back to me about this please? Link to comment Share on other sites More sharing options...
Rozzco53 Posted March 11, 2020 Share Posted March 11, 2020 Same here still showing as active bonus on my account yet the race finished at 4.50. No sign of a bonus. Link to comment Share on other sites More sharing options...
Rozzco53 Posted March 11, 2020 Share Posted March 11, 2020 Signed up yesterday. Placed qualification bet on 4.50 Cheltenham this morning. Account still shows active bonus (play). Any ideas? Link to comment Share on other sites More sharing options...
Matt2 Posted March 11, 2020 Share Posted March 11, 2020 I have also signed up, opted in and placed £10 on a horse greater than 1/1 and have not received my £40 in free bets? Would you be able to sort this out? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 12, 2020 Share Posted March 12, 2020 Hey all,Looks like all queries in this thread are now sorted. Please let me know if it's incorrect and I'll look at them again. Apologies for the delays. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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