chrishq Posted March 9, 2020 Share Posted March 9, 2020 Hi,I've recently sent over my proof of ID, Selfie with ID for verification. The first lot wasn't clear enough - so I found the forum and followed the guidelines. It's been almost over a week and I haven't heard anything? Can anyone help. Thanks. Link to comment Share on other sites More sharing options...
RayL Posted March 10, 2020 Share Posted March 10, 2020 Hi @chrishq, I can see in your verification that my colleagues reached out to you with more information earlier today. Can you please give it a read and let me know if there is still anything we can do to help you? Once the pictures mentioned in the e-mail are uploaded, we would be more than happy to try and speed up this process for you. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
chrishq Posted March 10, 2020 Author Share Posted March 10, 2020 Thanks @RayL . I'm just waiting for my Bank statement to come through the post and retake the pictures. Any tips with taking the selfie would be grateful. I've got myself a better camera to take it next time as my iPhone doesn't seem to be cutting it. Thanks. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 11, 2020 Share Posted March 11, 2020 Hey @chrishq, for the selfie just make sure it's clear enough and you have a photo with the same proof of address documentation, holding it with your thumb and index finger. Please do let us know when it's posted and we'll chase it down. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
chrishq Posted March 14, 2020 Author Share Posted March 14, 2020 Hi @RayL and @ReCorpH,I've just e-mailed my bank statement (from the post), driver licence, and selfie with the documents.If you could let me know if these are OK. Thanks. Link to comment Share on other sites More sharing options...
RayL Posted March 15, 2020 Share Posted March 15, 2020 Hi @chrishq, thank you for the documents sent. I have raised the priority of your verification now and we're pending feedback from the guys in security. I'll keep an eye out for an update and inform you here as soon as I know more. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
chrishq Posted March 17, 2020 Author Share Posted March 17, 2020 Hi @RayL ,Has there been any update? Haven't heard anything back yet. Thanks. Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted March 17, 2020 Solution Share Posted March 17, 2020 Hey @chrishq,I'm chasing an update as we speak, I'll let you know shortly. :) Edit: As I wrote this, an update came in. Verification documents along with the withdrawal have now been approved! Thank you for your cooperation. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
chrishq Posted March 17, 2020 Author Share Posted March 17, 2020 Fantastic. Thanks for the help! 1 Link to comment Share on other sites More sharing options...
Ginalrs Posted July 3, 2020 Share Posted July 3, 2020 Can u please help me with the verification 1 Link to comment Share on other sites More sharing options...
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