Kepsti Posted March 2, 2020 Share Posted March 2, 2020 I made €20 deposit, it failed and i saw a note that said something like "bank unavailable" i am using finnish s-pankki and i used trustly. I did not get money on my unibet account but €20 was still taken from my bank account. Where did my money go? Link to comment Share on other sites More sharing options...
RayL Posted March 2, 2020 Share Posted March 2, 2020 Hi @Kepsti, welcome to the Community :)The deposit mentioned seems to have arrived shortly after you posted here, or is that another one in the same value and you're still missing money?I'm not sure regarding the error mentioned though, if it shows up again can you please let us know and we'll have the guys in payments have a closer look at it.If you feel this answer was helpful, please feel free to click the "Accept as Solution" button on this comment./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Kepsti Posted March 2, 2020 Author Share Posted March 2, 2020 Yeah, i made another deposit so i could play. I am still missing €20. Link to comment Share on other sites More sharing options...
Kepsti Posted March 2, 2020 Author Share Posted March 2, 2020 I think i need a guy from payments to take a look at this. It can't be that my 20 euros just disappears somewhere in bit space :D Link to comment Share on other sites More sharing options...
RayL Posted March 2, 2020 Share Posted March 2, 2020 No worries @Kepsti , they say that nothing is ever truly gone :). I'll gladly look into it. Can you please private message me with a screenshot of your transaction which shows it's reference number? Former Community Moderator Link to comment Share on other sites More sharing options...
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