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i had to upload documents from my address and Id card. I did it 2020.02.23. I got a message that this process will keep 3-5 workdays what passed away this Friday, but my verification status when i logged in is in progress. Why? 
Thank you in advance! :)

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Hi @bgachip, welcome to the Community :) I had a look at the verification and what is requested is an ID and a Proof of Address however the proof sent is not eligible I'm afraid, the document would need to be issued in the last 3 months.
The link below will explain a bit more in detail what is needed but basically any utility bill, internet bill, a bank statement will do as long as it's issued in the last 3 months.
Please let me know if you need any assistance or clarification and if you feel this answer was helpful, please click the "Accept as Solution" button on this comment.



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