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Bank deposit


Inika
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Hi @Inika, financially speaking, what I see happening on the 25th is a deposit of 9.70 euros. Did you initiate 2 deposits that day and one of them didn't come through?

If so and one of them is missing, can you please PM me with a bank statement showing the transaction's number so we can start a trace from our end with the providers?

 

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Hey @Lola1999 and welcome to the Community!

Unfortunately I don't see a deposit attempt of £50 at all. Could you check if it has been taken from your bank account and possibly returned if it was charged on 3rd of march? If not, please let me know and I'll explain the next steps. 

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Hey @Jjjee and welcome to the Community as well! 

For you I see a few failed attempts, these are usually returned automatically if they are charged from your bank account, the refund should happen within 2-5 business days. Please let me know if it's not returned by tomorrow and we can check further. :) 

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