T9R Posted February 25, 2020 Share Posted February 25, 2020 When I registered this account I registered with the name wrong. How can I change this? Erik Kvisberglien Link to comment Share on other sites More sharing options...
Solution RayL Posted February 25, 2020 Solution Share Posted February 25, 2020 Hi @T9R, welcome to the Community :) It's obviously not an ideal thing to do but it's fixable. I see the ID is already sent, and there is also a need to verify the payment method used which in your case is the card ending in 1585. The link below will explain exactly what is needed in order for the method to pass verification. Please have a look: https://www.unibetcommunity.com/t5/Verification-Help/Tips-tricks-and-how-to-send-your-documents-for-verification/m-p/147798#M121 Just to be sure that your ID passes verification as well I would recommend sending in new pictures of your ID and making sure that the pictures are not blurry and the document's corners are visible. Please let me know if you need further clarification. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted February 29, 2020 Share Posted February 29, 2020 @T9R, thank you for the documents first of all, I'm happy to say that the verification was a success and your account is updated and fully functional! now. Good luck! :) Former Community Moderator Link to comment Share on other sites More sharing options...
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