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I have made a deposit I have not received


Mewieeee
Go to solution Solved by Mewieeee,

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  • 3 weeks later...

Hey @CD9157 and welcome to the Community!

The bonus you opted in to was Risk Free Bet up to £40. This means that in order to receive £40 you will have to make a first depoti and bet of £40, if that loses, you will be credited with the same amount in bonus money. Since you placed a first qualifying bet of £10 which lost, you were credited £10. 

Please let me know if this isn't clear enough and I'll try to explain it better. :)

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  • 5 months later...

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