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Bonus issues

Go to solution Solved by RayL,

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  • Solution

Hi @XOkongen74, welcome to the Community :)

The overall rule when it comes to Bonuses is that 2 of them can't be active at the same time (they don't stack). What happened here is that while wagering one bonus, you activated another one subsequently deleting the one that was already active and the Bonus Money that was tied to it.

There also is a pop up message informing players about this and it needs to be accepted. I'm afraid that in this case there is nothing we can do.



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