Similianu Posted February 21, 2020 Share Posted February 21, 2020 Hello , I've made a deposit but my balance is still 0. Can you please help me. Thanks Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 21, 2020 Share Posted February 21, 2020 Hey @Similianu and welcome to the Community!I can see the deposit you made, since you used a bonus on deposit there is also bonus balance. Are you trying to view the balance in poker by any chance? It's also possible there was a small delay in updating it but it's there.The balance will not be showing in poker client due to the bonus, bonus funds can not be used on poker. Let me know if you wish for me to cancel the active bonus so balance will be useable in poker or if you wish to use it in other products. :)Let me know if I can help more and I'm happy to do so. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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