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Verification one and half months!? And still counts


Fuktak11

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I get recommendation from my friend about that site for betting, i make couple of good bets and you restriced me. NOw i cant bet so its obviously that i wanna withdraw money from account but of course no way .. we have verifcation your account first you ask me about verify my payment method and i takes 2 weeks and after succesfull you ask about my address confirmation ( i dont know why you dont ask me about both at the same time, probably you play time) of course i send statment from bank in pdf form i wait one or two weeks and you said i have to be verify "special" that you need photo of letter from bank etc. And i ask bank about statemant to send me it by post, of course i have to pay them for it and of course i make photo i send it on mail and there is still problems !! I get mad about it and i dont know what else i should do, make photo next to my home with address with my face in passport in mouth ? 

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Hey @Fuktak11,

First of all, apologies for the prolonged verification and the inconvenience it has caused. Account verifications sometimes takes longer than the advised few days, especially in cases where T&Cs have been breached.

This being said, your documents are now approved and the account balance paid back to where the deposit originates from. Your account is closed due to breaches of T&Cs and will not be reopened again. Please note that you are not allowed to open any more accounts on the site. 

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