Jarci Posted February 16, 2020 Share Posted February 16, 2020 Hello i uploaded documents for address verification about a week ago and its still not confirmed/denied can you look at it and speed up things a little bit? thanks! Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 16, 2020 Share Posted February 16, 2020 Hey @Jarci and welcome to the Community!Unfortunately the latest document was not accepted. Could you please upload a new one that meets the following criteria: utility bills, tax returns, bank statements, official government letters, subscriptions or insurance policies (NOT mobile phone, medical) Showing all 4 corners of the page and not older than 6 months.Let me know if there's something else I can help with, or when you have uploaded a new document and I'll try to push it through ASAP. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jarci Posted February 17, 2020 Author Share Posted February 17, 2020 Well my problem is that iam not living alone and all the bills etc are not listed on my name. There are only 2 possibilities for me i can think of month ago my building savings account in wustenrot finished so i have letter from the wustenrot about it where you can see my name,address,date. The other option is bank statement but for some reason in my bank statement there is not adress so probably this is not going to help so hopefully the first option will be enough otherwise i have nothing else to send you for verification except the documents i already gave you... Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 19, 2020 Share Posted February 19, 2020 Hey @Jarci,Thank you for the document, I can not guarantee if this one will be accepted but to me it looks good! Now we have to wait for it to be reviewed by the correct team and we will have an answer then. If it's not accepted, we can figure out some document that we can approve. :) Thank you for your patience. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jarci Posted March 10, 2020 Author Share Posted March 10, 2020 It was rejected so do you have any other ideas? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 12, 2020 Share Posted March 12, 2020 Hey @Jarci,I'm looking in to it. I'll update you when I have an update. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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