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My Verification

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If "in order now " means that my first document (scan bank card) was not approved after 4 days (!) expectations and added new necessary documents (which for some reason were suddenly needed, and not at the first request cash out) ...

It's not funny. I wait 4 days and after 4 days support say me "Dude, need more docs. Your old scan? Sorry we didn't check it. But here you have a couple of new "

To be patient is not to wait forever

I upload everything now and ofc now I will wait another week to hear "This document we do not accept. Download another. See you next year"

But anyway ty. Personally, you are not guilty of this


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Hi @An1an1, thanks for your Private Message.

I've had a look at the documents and the Credit Card that was previously sent was accepted from our end, I've adjusted it so it shows as approved from your end as well now. The rest of the uploaded documents that were received yesterday are still under verification, it usually takes from 1 to 3 busyness days according to our official processes, however this is generalized time and every verification is different in this regard. Hang in there, a bit more patience and I'll be following up on your case soon if it looks that it will take longer than that.



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Apologies for this @An1an1,

The new request were made right after I left you a comment here and got the Card approved. Everything is in order now. 

Please let me know if there's something more I can do!

Edit: Your withdrawal is now approved as well.

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