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Deposit (+Bonus) Not appearing in poker

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This is my first time on this site, would appreciate some help with this...

I took the poker offer which said "Deposit £10 and play with £50!" and made the deposit. When I go to the poker site it says I have £0. The funds still show up on the main unibet site though. What's going on?

I saw a similar post a while ago that said the bonus money couldn't be wagered on poker but that's not in the T&Cs of the offer I took, so how come my money won't show up in poker?

Thanks :D

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  • Solution

Hi @SharkyDee, welcome to the Community :)
The terms don't specifically mention the products that the Bonus can't be wagered on, it focuses more on which product it is supposed to be turned over and provides the exact details as seen below.
"4. The bonus money must be wagered thirty-five (35) times on casino products before any bonus funds or winnings from the bonus become withdrawable. 100% of the total stake wagered on slot games (except those excluded below) contributes to the 35x wagering requirement. 10% of the total stake wagered on table games contributes to the 35x wagering requirement."

Generally speaking, none of the bonuses we offer can be wagered in poker, unless it's a specific Poker Rake Bonus that you can buy in the client. Please let us know if you need further clarification on this.


Former Community Moderator
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