Vyga1 Posted January 30, 2020 Share Posted January 30, 2020 Hi, I dont understand why I am not allowed to make a bet, it says too big sum when I try to make a bet, 0 available, but I try changing the sum of the bet, also change events, bus still not allowed to make a bet.Why is that? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 31, 2020 Share Posted January 31, 2020 Hey @Vyga1 and welcome to the Community!I can see you managed to place some bets today. Can you confirm this is not an issue anymore?Let me know if you need something more and I'll be happy to assist. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Vyga1 Posted January 31, 2020 Author Share Posted January 31, 2020 hi, It is ok now, but I still have one issue with chat. Every time I as for help, they say it will be forwarded to relevant departement, but it never happens anything, it looks like they just write you something and that is it. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 2, 2020 Share Posted February 2, 2020 Hey @Vyga1,The way that customer service is structured is that there is a lot of things they can not do. In these cases they will forward the request to department that is equipped with the right tools to handle it. I can see on your account that your queries have been forwarded, latest one being some bets sent to our traders to be settled. Is there something that you think has not been sent forward? Maybe I can help with it. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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