Zakdoun Posted January 21, 2020 Share Posted January 21, 2020 Hello dear unibet staff , it has been a week that i have posted my proof for verification , im still waiting for an approval althought it takes only a second to deposit .I understand that you must be very busy with a lot of incoming documents and i just want to verify as soon as possible .Thank you for understanding. Link to comment Share on other sites More sharing options...
Solution RayL Posted January 23, 2020 Solution Share Posted January 23, 2020 Hi @Zakdoun, welcome to the Community. :) There have been some busy days lately indeed, apologies for any delays that might be tied to that. I've checked your account now and the ID was approved, good luck to you! /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Zakdoun Posted January 23, 2020 Author Share Posted January 23, 2020 Thank you for your time , now my account is verified but i am facing another issue : my withdrawal keeps getting reversed , i used my mastercard to deposit . Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 23, 2020 Share Posted January 23, 2020 Hey @Zakdoun,This was done by our payment provider, please try again. :) in case it fails again to MasterCard, feel free to withdraw to bank. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Zakdoun Posted January 23, 2020 Author Share Posted January 23, 2020 i have tried again and it failed , i only have credit card option to withdraw help me. Normally there should be a wire bank transfer option available . Link to comment Share on other sites More sharing options...
Zakdoun Posted January 24, 2020 Author Share Posted January 24, 2020 Hey @ReCorpH i have tried many times to withdraw via my mastercard but it still get reversed , i just want to bank wire or bank transfer it , Can you please help i have no other solution. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 24, 2020 Share Posted January 24, 2020 Hey,It is being reversed by the provider again so I can only assume the card does not accept withdrawals at all. Do you have another card you could try? Preferably a VISA. You can make a minimum deposit from a new card and then withdraw everything there. If this is not an option, how about Skrill or Neteller? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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