Wout Posted January 18, 2020 Share Posted January 18, 2020 Dear,I just placed my first bet with the double profit bonus. I for sure selected and checked the bonus when placing the bet. However, now after checking the placed bet, I noticed the double profit is not included. The game is tomorrow, could this still be incorporated in the profit calculation?Thank you in advance, Wout Link to comment Share on other sites More sharing options...
Solution RayL Posted January 21, 2020 Solution Share Posted January 21, 2020 Hi @Wout I've had a look at the bets and offers on your account and the Profit Boosts were not used on the bet that you've placed. The Profit Boost box would need to be ticked on the bet itself in order for this to work. Furthermore, your bet lost so the profit boost wouldn't have been added anyways which is good because you still have access to the full extent of the offers on the account. I've left below a screenshot of what's available, there's also an explanation of the exact requirements in the dropdown menu if you click on the Profit Boosts.Let me know if you need further assistance with this./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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