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Tehnical issue


him26

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Hello an greetings from Romania, as you may know here cause of the law we have a different site(.ro), even if i made my account time ago on .com and is still on euro( but this is other story), and now i will move for few months out of country and i want to still use my account from that country but i understood that cant be, is that corect? Cause for me that will not be corect if i have my account check, i made deposit/withdraws and i can always show that i use the account.

And as a second question, if i wll use a vpn to have romanian ip, i will not brake any term or condition of the site, ok? The ideea is that i want to use my account in this period, and i cant make another one cause all my papers are here(id, bank, etc). Hope that i will get some good(for me) answers :D. CHeers and a happy new year.

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Hey @him26 and welcome to the Community! 

How long are you out of the country for? More than 6 months? You can respond in a PM if you want and I can make sure the account will not get closed for that. 

What comes to VPN, please don't use it. As long as we're aware about the conditions it's ok to use your .ro account from abroad as long as you are still registered as a resident there. So bear in mind, there might come some additional account verification requests such as proof of address. 

Let me know if you need something more and I'll be happy to assist.

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I let you a pm cause i didnt understood wery well what did you said. Only thing i did understood was that i can use my account even if i am in other country.

" As long as we're aware about the conditions it's ok to use your .ro account from abroad as long as you are still registered as a resident there."

Hope that this is corect, cause i asked on romanian live support and they said is not allowed to acces my account from another country, and for me that is not corect, cause i have all my documents in order from Romania, i made all the check(papers, phone), made deposit/withdrawls, and i will be out of the country for maximum 3 months.

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