Ozzyholik Posted January 6, 2020 Share Posted January 6, 2020 Hello,I reported this issue some time ago, but my patience doesn't allow me to wait more with this one. Every time I try to login in desktop version, I can't do it at first time (when my login is known in this software). Then there are empty fields and I must write again my login with password. It's a little bit frustrated ;) I think 2 last versions made a change, because 3 month ago I suppose all was fine. Last month I was using your software on win7 either and the problem was the same. I attache all necessary screenshots with log file together.Poker_log.txt 1 God bless you all! Link to comment Share on other sites More sharing options...
Pesek Posted January 6, 2020 Share Posted January 6, 2020 I have the same issue on my Win7 and also android device. The 3 months period of this bug seems similar to me too. 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 6, 2020 Share Posted January 6, 2020 Hey guys. Want to make sure I've understood it correctly. The flow is as follows?1. You open the client2. Your login credentials are remembered in the client. No country is selected at this stage.3. You click login. The login fails.4. You land on the login page again. This time with the country selected.5. You enter the credentials (country selected at this stage), click login and you're logged in 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 6, 2020 Share Posted January 6, 2020 Been testing a bit and seems to be limited to just one country, where it happens consistently Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Pesek Posted January 6, 2020 Share Posted January 6, 2020 @Stubbe-Unibet This is true. I realized now that first page is unibet.com and the second unibet-20.com so this could be the reason. 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 6, 2020 Share Posted January 6, 2020 @Pesek Yeah, it comes down to the country not being selected, so you're not landing on the right login page for your country - which would usually not be an issue, but for this particular country it is :) 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 6, 2020 Share Posted January 6, 2020 It's a public holiday in Sweden today, but I'll make sure it's at least looked at tomorrow Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Ozzyholik Posted January 6, 2020 Author Share Posted January 6, 2020 There is exactly as you described in points, @Stubbe-Unibet God bless you all! Link to comment Share on other sites More sharing options...
Ozzyholik Posted January 6, 2020 Author Share Posted January 6, 2020 This is exactly as you described in points, @Stubbe-Unibet God bless you all! Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 22, 2020 Share Posted January 22, 2020 @Pesek , @Ozzyholik can you guys confirm if it's working for you now? :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Ozzyholik Posted January 22, 2020 Author Share Posted January 22, 2020 @Stubbe-Unibet , unfortunately it doesn't work :/ God bless you all! Link to comment Share on other sites More sharing options...
Pesek Posted January 22, 2020 Share Posted January 22, 2020 @Stubbe-Unibet In my case bug is fixed. Thanks. Link to comment Share on other sites More sharing options...
Ozzyholik Posted January 24, 2020 Author Share Posted January 24, 2020 Now it is ok in my soft, either, thanks :) But is there any option to remember username? God bless you all! Link to comment Share on other sites More sharing options...
Livertool Posted May 29, 2020 Share Posted May 29, 2020 Afternoon quickie @Stubbe-Unibet :What does it matter what country you select? Yesterday for some reason it picked me Belgium in mobile app. Logged in anyway but language was english anyway (like in finnish too) So it don't change language, obviously it don't help you to play tournaments that are out of your country restriction so what does it exactly do? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 29, 2020 Share Posted May 29, 2020 @Livertool it's login page language, not client language :) Client language is chosen in the client settings, and the login page in the client is hosted on our end, and you simply select the subdomain/domain of the login page Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Livertool Posted May 29, 2020 Share Posted May 29, 2020 But system redirects you to your own country page anyhow when you log in. (cause i don't think finnish freerolls are visible at other countries) So to common sense dude purpose of selection of country is unknown and unnecessary. (I give benefit of doubt that once again i don't understand everything and so be it :D ) Link to comment Share on other sites More sharing options...
Konigknl Posted May 31, 2020 Share Posted May 31, 2020 @Ozzyholik wrote: Hello,I reported this issue some time ago, but my patience doesn't allow me to wait more with this one. Every time I try to login in desktop version, I can't do it at first time (when my login is known in this software). Then there are empty fields and I must write again my login with password. It's a little bit frustrated ;) I think 2 last versions made a change, because 3 month ago I suppose all was fine. Last month I was using your software on win7 either and the problem was the same. I attache all necessary screenshots with log file together. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted May 31, 2020 Share Posted May 31, 2020 @Konigknl in the first loginbox, did you try selecting your country, that made it so I don't have to login twice on my pc.Unfortunately the username doesn't get remembered anymore which is kind of annoyingAnother thing you could try is clearing cache and cookies for your main browser, or for internet explorer, sometimes helps with log in issues. 1 Link to comment Share on other sites More sharing options...
Rushbie Posted May 31, 2020 Share Posted May 31, 2020 He can't answer, @FeelsBadMan , because quoting others is the only way to communicate 😏 Link to comment Share on other sites More sharing options...
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