Mrspots Posted January 4, 2020 Share Posted January 4, 2020 I lost my first bet and received a bonus bet.Unfortunately I lost my bonus bet too but my casino bonus of £10 hasn't appeared. Can you please confirm when it will? Link to comment Share on other sites More sharing options...
Solution RayL Posted January 5, 2020 Solution Share Posted January 5, 2020 Hi @Mrspots, welcome to the Community :) The Bonus was added yesterday after I've followed up with our colleagues, just slipped my mind to actually reply to you, sorry about that and apologies for keeping you waiting. Good luck! /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Seb123 Posted January 12, 2020 Share Posted January 12, 2020 I'm in the same situation, can you help me please ? Link to comment Share on other sites More sharing options...
RayL Posted January 13, 2020 Share Posted January 13, 2020 Hi @Seb123, welcome to the Community :) Sorry for the delay, I had a colleague check this for you and the Bonus was manually released for you. It's on the account, good luck! /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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