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No sides bets payment on perfect cross K's


Mihai2

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Hello.big problem here,did two hands at a table ,each one of 10 euros plus 1 euro at each bet side in total of 24 euros.

Contacted live chat and they disconnect,they don t help at all

I have the screenshot with retreat of bet and the win from hands only,but no sides wins,please help.It s not correct to bet on sides and when I win I get NO MONEY.It happened last night at 19 48 my time.

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Hi @Mihai2, we had a look at your account and I'm unable to find the exact rounds shown in your screenshots. Can you please mention the exact date when these bets were made? Based on that our Casino expert can have a closer look and advise us on what happened.
Furthermore, the service here in the Community is not something I would call "instant" or Live Service, although we do our best to be as quick as possible, if you're in need of an urgent answer,  you can contact our Live Chat service
https://www.unibetcommunity.com/t5/Unibet-how-to-s/Live-chat-How-to-get-in-touch/m-p/167367#M166 

/Ray

Former Community Moderator
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