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problem with win cash in bingo


wewe888
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Hi @wewe888, welcome to the Community :)

The way a this works is that there is a master wallet in which your cash and bonus money is stored and your money visible in all products basically. Since Bonuses can't be stacked or overlapped, when you want to accept a bonus and already have one active, the system will give you a pop up message that any Bonus Money tied to the initial offer will be canceled if the new one is accepted. So this way, when you accepted the new offer on 02/12, 18:51, you basically canceled the previous offer and all the Bonus money tied to it. Hope this clears it up a bit but let us know if you need further clarification.

 

/Ray

Former Community Moderator
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