Delongi69 Posted December 1, 2019 Share Posted December 1, 2019 I did a cash withdrawal 11 days ago, but my account is still on hold. Needed to do a verification, what i did 11 days ago. Still nothing is changed. It's been a while now, frustrating! Link to comment Share on other sites More sharing options...
Solution RayL Posted December 2, 2019 Solution Share Posted December 2, 2019 Hi @Delongi69 thanks for your private message first of all. The documents uploaded are more than ok, apologies for the waiting times experienced. They are now approved, and your withdrawal processed successfully. I've also added you a small "sorry about the waiting times" bonus :), I hope you make good use of it and if you haven't noticed yet (like that would be possible), we are running our own "Advent Calendar" here in the Community where you can participate in competitions for little to no money at all :) Have a look here: https://www.unibetcommunity.com/t5/Advent-Calendar-2019/bd-p/Advent2019. Hope to see you around. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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