Nicoc Posted September 28, 2019 Share Posted September 28, 2019 Hi everybody,I've just placed a 10€ bet on Earthlight (N° 1) win at 3.75 in the 3rd race at Newmarket today. I won my bet but Unibet only gave me 15,31€. Is it normal? I think I should have won 37,5€...Is there any mistake from Unibet or is it normal?Thanks,Nicolas 1 Link to comment Share on other sites More sharing options...
psrquack Posted September 28, 2019 Share Posted September 28, 2019 Hi,could you let us know your coupon nr? So mods could easier find and check your bet. Btw wasn't it a freebet, what means you will get the profit not the winning amount only? Link to comment Share on other sites More sharing options...
Sandy Posted September 28, 2019 Share Posted September 28, 2019 No. They’ve settled it wrong, so I’m in the same boat as you. I had £25 at 5/2 Early Price (Note 25p R4) and they returned it £38.38 including stake. I believe I should get 11/4 (Best Odds) with the R4 applied to that price? I’ve no idea what they’ve done but it’s blatantly wrong whichever way you cut it, whether they applied the R4 to the 5/2 or 11/4. Link to comment Share on other sites More sharing options...
Nicoc Posted September 28, 2019 Author Share Posted September 28, 2019 Thank you for your answer. No, it was not a freebet.Here are the references:Aujourd'hui 16:07:120ef6c5ff-4ae5-43cc-ae1f-fe0901b86e57Racing - Gain15,3115,31Aujourd'hui 15:41:23d75d8cb9-77ae-488e-933b-553ecbbb0a42Racing - Pari- 10,000 1 Link to comment Share on other sites More sharing options...
Livertool Posted September 28, 2019 Share Posted September 28, 2019 3.75 shows results in site aka mistake. How they manage to do that is beyond me but i am sure they will correct it. You will get apologies and thanks for understanding 1 Link to comment Share on other sites More sharing options...
psrquack Posted September 28, 2019 Share Posted September 28, 2019 @Livertool wrote: You will get apologies and thanks for understanding This is my favourite answer. 1 Link to comment Share on other sites More sharing options...
JeppeL Posted September 28, 2019 Share Posted September 28, 2019 @Nicoc @Sandy I'm reporting this to the Sportsbook and having it checked, sorry for the inconvenience! 1 Former Community Manager Link to comment Share on other sites More sharing options...
Nicoc Posted September 28, 2019 Author Share Posted September 28, 2019 Problem solved. Thank you! 1 Link to comment Share on other sites More sharing options...
Solution JeppeL Posted September 28, 2019 Solution Share Posted September 28, 2019 Happy to see it fixed @Nicoc, thanks for letting me know and fixed for you as well @Sandy :) Former Community Manager Link to comment Share on other sites More sharing options...
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