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Username randomly changed


Inuhaiyo
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Go to solution Solved by RayL,

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@Inuhaiyo, aahh :) I see what's happening now. The username in live casino and in bingo are registered when you first open the section. That's when a popup box appears for you to select your screen name. Players tend to rush by it to get to the table and just randomly press some buttons, I believe this is the case here as well as the system does not assign names in this case, it needs to be chosen by you. We could look into getting it changed for you but I'm not sure what's the time frame on that as it's our provider who would need to do those changes. Can you please let me know if that's a change you'd like to do and PM me with 3 possible aliases that you would prefer?

 

/Ray

 

Former Community Moderator
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That's odd, since my name was fine in the beginning and I don't recall ever having to enter a new name for myself anywhere.

Either way, time frame is not an issue and I appreciate you dealing with this in the first place.

 

I've sent you a PM with desired aliases @RayL .

Thanks in regards!

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