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Withdraw problem


Falkir
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Go to solution Solved by RayL,

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Good afternoon. I have a problem withdrawing funds through a bank transfer. The transfer was returned to my account, I ordered again, but in live chat they told me that I must use ecopayz. "Because we can not approve the bank transfer for you anymore"

ecopayz it is very inconvenient and then again I will order a bank transfer from them.

Please do not force me to this inconvenient method. I transferred many times to the same bank account, why did it suddenly become bad?
Or return for example webmoney. A very convenient and fast method, unlike this ecopayz

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Hi @Falkir, sorry for the inconvenience. I've followed up on this and indeed, our payment providers are currently unable to process transactions to your bank, leaving only ecopayz as an option for the time being. The payments team are monitoring the possibility of implementing more options but at the moment it's the e-wallet method that is the one that is successful.
Former Community Moderator
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