Youri Posted September 10, 2019 Share Posted September 10, 2019 Hello, sorry for my english. I am new I just registered. I would like to activate my license F1 + but I can not find the place or activate it. Thank you Link to comment Share on other sites More sharing options...
Solution RayL Posted September 10, 2019 Solution Share Posted September 10, 2019 Hi @Youri, welcome to the Community :) I'll do my best to help you here and I've sent you a translation in a private message here in the Community over what's needed. Basically to complete the verification the security department is requesting a photo of your ID and a Proof of address. In the message I've sent you a translation of the request that I would do in English, apologies up front if it's not accurate translated, please feel free to upload them into your account or send them to contact@unibetcommunity.com. :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted September 16, 2019 Share Posted September 16, 2019 @Youri, your ID was already approved, however a Proof of address is still missing, the details of what consists a Proof of Address are found in the link below. I'll mark this as an accepted solution in the meantime, but please feel free to contact us again if there is anything we can still do for you. https://www.unibetcommunity.com/t5/Verification-Help/Tips-tricks-and-how-to-send-your-documents-for-verification/m-p/147798#M121 /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Dries Posted December 12, 2019 Share Posted December 12, 2019 I can not press the yellow accept button Link to comment Share on other sites More sharing options...
RayL Posted December 12, 2019 Share Posted December 12, 2019 Hi @Dries, welcome to the Community. :) We're experiencing server issues at the moment and it might be related to that, hang in there, we're on it and will do our best to have this solved as soon as possible. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Trini Posted December 12, 2019 Share Posted December 12, 2019 Hello me too i can' t use my accompt can u help me ? Link to comment Share on other sites More sharing options...
RayL Posted December 12, 2019 Share Posted December 12, 2019 Hi @Trini, welcome to the Community :) We had some technical issues this evening with the site, sorry about that. I logged in now and got the same popup message to accept it and it seems to be working now, please have a look and let us know if it's still persisting on your end. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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