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Withdrawals always get Blocked for manual verificatoion? Then What is the point of trustly?


Retski
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Hi @Retski, I'm happy it's sorted first of all. I can see that in the past a withdrawal was reversed but that was due to the deposit not being wagered which is somewhat different than a verification or manual approval. Before that there was another withdrawal which did get approved in under 20 minutes so I wouldn't say that this is a regular occurrence at all. It can happen that the withdrawals need to be approved manually though, you're right in that regard, but it is not necessarily tied to the amount of the withdrawal. In any case, sorry you had to wait a bit more for this one.

 

/Ray

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