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Slow verification process


Gostinho
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I was still using the same withdraw method, and suddenly required for credit/debit card verification and it takes quite a long time. Question is I withdrew week ago and found no problem, I didn’t change my card, I didn’t change anything affecting my personal detail. It held up my money in withdraw and cannot cancel withdraw as well. Can anyone check my uploaded documents and get the account resume in normal?

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Hi @Gostinho, welcome to the Community :)

Sorry for the wait first of all, verifications do tend to last between 1 to 3 days depending of the situation or even more in some cases but I'm happy to say that your documents have been checked and approved. Your account is verified, good luck to you!

 

/Ray

Former Community Moderator
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  • 3 years later...

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