Gostinho Posted August 26, 2019 Share Posted August 26, 2019 I was still using the same withdraw method, and suddenly required for credit/debit card verification and it takes quite a long time. Question is I withdrew week ago and found no problem, I didn’t change my card, I didn’t change anything affecting my personal detail. It held up my money in withdraw and cannot cancel withdraw as well. Can anyone check my uploaded documents and get the account resume in normal? Link to comment Share on other sites More sharing options...
RayL Posted August 27, 2019 Share Posted August 27, 2019 Hi @Gostinho, welcome to the Community :) Sorry for the wait first of all, verifications do tend to last between 1 to 3 days depending of the situation or even more in some cases but I'm happy to say that your documents have been checked and approved. Your account is verified, good luck to you! /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
William Murdoch Posted September 23, 2022 Share Posted September 23, 2022 I’m another one deposited with the same card and then asked to provide my identity for my winnings I won £205 from £10 you took my £10 instantly and now withdrawing I’ve sent my documents and apparently work 24 hours a day. It just doesn’t seem fair 1 Link to comment Share on other sites More sharing options...
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