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Bet club and profit boost not recieved


MPM
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Hi

I received an email mentioning that I have received a 50 % profit boost but it has not been credited to my account.

Also I believed that is should have received a free bet as part of the bet club promotion last week. 

I placed the following bets. That I believe should have qualified me. 

2064841729 2064748801 2064747472 2061130848

Can anyone answer me why I didn't receive a free bet?  Thanks! 

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Hi @MPM, sorry for missing this initially,

I've credited you the Free Bet deriving from the Free Bet Club, sorry for the delay. We have raised this as a general issue to our developers to be fixed but in the meantime in order to investigate your particular case with the profit boost I would need to forward the e-mail received to the managers for a more in depth investigation over why it wasn't added. You don't happen to still have it by any chance?

 

/Ray

 

Former Community Moderator
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