Gordy Posted August 15, 2019 Share Posted August 15, 2019 I am attempting to deposit, my account is saying I need to verify first, but I verified my account a while ago and when I go to verify page it states account already verified Link to comment Share on other sites More sharing options...
RayL Posted August 16, 2019 Share Posted August 16, 2019 Hi @Gordy, welcome to the Community :) The reason the verification shows at the moment is due to security blocks that were triggered by a deposit attempt made from abroad, Turkey to be more exact. There is no need for any documents though, but we can't open the account while you are there as the country has been blacklisted in our systems and we're unable to offer services there. Can you please let us know once you're back and we can unblock you then? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Gordy Posted August 20, 2019 Author Share Posted August 20, 2019 Hi Raybthsnk you for the reply, I apologise I was in holiday I have now returned can my account now be unblocked?thanksGordon Link to comment Share on other sites More sharing options...
RayL Posted August 20, 2019 Share Posted August 20, 2019 Hi @Gordy :) account is unblocked now. How was the holiday? Former Community Moderator Link to comment Share on other sites More sharing options...
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