pepe1 Posted May 24, 2019 Share Posted May 24, 2019 for 3 years now when I login to unibet and go to sports this appears,,,,,,,,,,A technical error has occurred. Please try again later. for how long can a technical error last how many times a week can it happen what are the odds just as well there are other on line bookmakers Link to comment Share on other sites More sharing options...
RayL Posted May 26, 2019 Share Posted May 26, 2019 Hi @pepe1, welcome to the Community. Sorry to hear about the error encountered, does this appear when you log into your account via browser or is it one of the applications that are giving you trouble (Sports, Casino, Poker).? We can certainly have a closer look at this for you in exchange for a bit more information on the matter. :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
pepe1 Posted May 26, 2019 Author Share Posted May 26, 2019 When I login I have ever only tried to enter sports until just now, I tried all the other headings and it appears something similiar with bingo which does not interest me anyway. Link to comment Share on other sites More sharing options...
Solution RayL Posted May 26, 2019 Solution Share Posted May 26, 2019 @pepe1, I've crecked it :). You will need to open a new account on https://www.unibet.ie/ as the old site you initially registered on is not available anymore. I've now deleted your e-mail address from our systems and you should be able to re register. Let me know how it goes. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
sam5 Posted October 10, 2019 Share Posted October 10, 2019 I am getting the same error when I log in. How do I go about getting this fixed? Link to comment Share on other sites More sharing options...
RayL Posted October 10, 2019 Share Posted October 10, 2019 Hi @sam5, welcome to the Community :) The error is related to a security block that was on the account, it's usually related to VPN use. It's removed now, please make sure to switch off VPN when logging in if that's the case. If you feel this answer was helpful, please feel free to click the "Accept as Solution" button on this comment. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
CallumSweeting Posted October 11, 2019 Share Posted October 11, 2019 Hi,I am also getting the same error on my account, would someone be able to help me?"A technical error has occurred. Please try again later. " Thanks Link to comment Share on other sites More sharing options...
CallumSweeting Posted October 11, 2019 Share Posted October 11, 2019 I also have some balance in my account, it wouldnt let me bet or withdrawl :( Link to comment Share on other sites More sharing options...
RayL Posted October 11, 2019 Share Posted October 11, 2019 Hi @CallumSweeting, welcome to the Community :) The "error" is caused by a security verification, to be more specific, there is a request on your account for a "Proof of Address" received by post. I'm afraid that in this case a PDF will not be accepted. What would constitute as a valid proof would be either a Bank statement received via post or picked up at the issuing branch or a Utility bill. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
benoit Posted October 28, 2019 Share Posted October 28, 2019 I have this problem too. I have the Unibet app and I also have balance left on it! Link to comment Share on other sites More sharing options...
RayL Posted October 28, 2019 Share Posted October 28, 2019 Hi @benoit, that's really odd as there are no blocks on the account from what I can see. Can you please try re installing the app and possibly try accessing your account via Chrome browser as well? Please let us know how it goes. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Tekniskfeil Posted October 29, 2019 Share Posted October 29, 2019 I have this as well - possible to figure out what the issue is with my account? Link to comment Share on other sites More sharing options...
Tekniskfeil Posted October 29, 2019 Share Posted October 29, 2019 On mobile and laptop (chrome) Link to comment Share on other sites More sharing options...
Gheorghe Posted November 1, 2019 Share Posted November 1, 2019 hi, i have also this problem as well, can you help me please. Btw, i have this problem from 4 mounths before, Thank you Link to comment Share on other sites More sharing options...
RayL Posted November 1, 2019 Share Posted November 1, 2019 Hi @Tekniskfeil, @Gheorghe, welcome to the Community. The blocks on the accounts might be related to VPN use. They are removed now, can you guys please make sure to disconnect any virtual network before logging in to avoid these restrictions? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Khey-12 Posted November 1, 2019 Share Posted November 1, 2019 When I am currently logged in and unibet press on the sport heading, this brings me a homepage message with a "Technical error has occurred." Registered, later try again. How long will the problem be fixed? Because I can not bet anymore Link to comment Share on other sites More sharing options...
RayL Posted November 3, 2019 Share Posted November 3, 2019 Hi @Khey-12, apologies for the initial inconvenience first of all. I see there was a bet placed today on sports, that would mean that the issue was fixed in the meantime right? Please let us know if this persists on your side and we'll have a look. What we would need in this case is the complete specs of the device you are trying to access the site from. You can fond the details of your device in "Settings" under the "About" tab. A screenshot from there should be sufficient. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
dd2 Posted November 26, 2019 Share Posted November 26, 2019 I have got the same problem. I checked my VPN and I swiched it off but even after I switched it off the message " a technical error has occured" is still there. What can I do about it? Link to comment Share on other sites More sharing options...
RayL Posted November 27, 2019 Share Posted November 27, 2019 Hi @dd2, the verification on your account seems to be unrelated to VPN, I see my colleagues have requested some documents on the 25th via e-mail, can you please have a look at your inbox and let us know if you haven't received it yet? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
dd2 Posted November 27, 2019 Share Posted November 27, 2019 I have received the mail and I need to upload my ID at the section verification. The problem is that when I click on the verification it tells me that there is no problem at all and I can’t upload my ID. Can you please help me. Thanks Link to comment Share on other sites More sharing options...
RayL Posted December 4, 2019 Share Posted December 4, 2019 Hi @dd2, please feel free to respond to that e-mail with the pictures of the documents. What's requested is actually not your ID, but the ID of the account holder of the account ending in 7891 and a bank statement showing the deposits made to Unibet and the account holder's name. Let me know if you need any clarification over this request. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Jurgend Posted December 10, 2019 Share Posted December 10, 2019 Hello Rayi have a similar problem already for weeks now. As well in The app as online. if you delete my account do i have again go throughout The verification proces and What about my value in my account? Do you have An easy solution. Thx Link to comment Share on other sites More sharing options...
Jurgend Posted December 10, 2019 Share Posted December 10, 2019 And i use The be site. Please reply to this post so i get An email as you answer. Thx Link to comment Share on other sites More sharing options...
RayL Posted December 11, 2019 Share Posted December 11, 2019 Hi @Jurgend, can you please be a bit more specific and provide us some screenshots of this? Former Community Moderator Link to comment Share on other sites More sharing options...
Jurgend Posted December 23, 2019 Share Posted December 23, 2019 I saw that you solved this for other users earlier by deleting their profile and reffering to other site. But i dont want to lose everything in my profile. I have this on app and on website. Already installed app several times. Is already months now. Thx for your help. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now