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Cebula87
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Happy birthday,by the way :D

At the moment there is no birthday bonus or gift at Unibet.The members of the community have expresed their suggestion on haveing a birthday bonus calendar,and it s have been taking into consideration fropm the Unibet staff,but it will just take a little bit longer,cause they have other projects at the moment to implement.

 

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"When things are bad, it's the best time to reinvent yourself"
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Not yet, but possibly in the future. Check this thread for suggestions: https://www.unibetcommunity.com/t5/Suggestions-for-the-community/Birthday-promotion/m-p/17657#M502

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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This sounds like a great idea. Once a month @ the end of the month, have a freeroll for everyone who's birthday is in that month. Nothing big... just a little bonus to make members feel special in their birthday month. Go for it Unibet... make it happen sometime, I know you all very busy.

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Always remember... You can be... do... or have anything your heart desires !
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@Nestabear wrote:

@This sounds like a great idea. Once a month @ the end of the month, have a freeroll for everyone who's birthday is in that month. Nothing big... just a little bonus to make members feel special in their birthday month. Go for it Unibet... make it happen sometime, I know you all very busy.


@Nestabear What a great idea, we'll try and look into this :)

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Former Community Manager
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There is actually a fairly new campaign running with rewards given on birthdays. It's not all customers that'll get something, and there're also different rewards depending on how much the customer is using Unibet - as an example it doesn't really make sense to reward a customer that just created an account but never played with us. I can't give you the details for the campaign, but we do try to celebrate our customers birthdays :)

I also like the idea of a monthly or weekly birthday freeroll :)

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I asked support (LC) about this when I had my birthday in April, they gave me a nice gift of the big ammount of 50 NOK lmao...

So this idea of a "gift" they have to uppgrade some if you ask me....I do belive I am a active player, smal, medium and high , depend my account...

Also this year I celebrate my 10 year anneverssery of online gambling...sorry not @ Unibet but anyway 10 years is a lot of time and trust me I have used some monney over those years.

I do wonder what sort of "gift" I will get from that Casino ..........

Love any idea about gift, as long as it do not insult players...50 NOK is for me someting I will never accept again..just saying....not even 1 round on Starburst for me lol....

Nothing is impossible, the impossible only take some time.
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@Zipfil wrote:

I asked support (LC) about this when I had my birthday in April, they gave me a nice gift of the big ammount of 50 NOK lmao...

So this idea of a "gift" they have to uppgrade some if you ask me....I do belive I am a active player, smal, medium and high , depend my account...

@Also this year I celebrate my 10 year anneverssery of online gambling...sorry not @ Unibet but anyway 10 years is a lot of time and trust me I have used some monney over those years.

I do wonder what sort of "gift" I will get from that Casino ..........

Love any idea about gift, as long as it do not insult players...50 NOK is for me someting I will never accept again..just saying....not even 1 round on Starburst for me lol....


If I'm correct, 50 NOK = $7.76 Canadian Dollars roughly. That sounds very reasonable. Can place a few sports bets, or 76 Startburst spins at min bet.

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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Well I am a member @ 2 other Casinos who are direct competeors to Unibet. They however gave me a better gift, also for no reason att all they give me gifts often like free bonus cash (must wager x25) average 1-2 times a month.

Since I am a active player I do love gifts, also Unibet always have to take care of the customer they have and want in future.

There are 1334 members in this Community...make me wonder is that not a low number compared to total customers att Unibet ? like maybe 0.10 %...

I do would love to make a "stress test" of  2 other Casinos and of course Unibet, make a topic and post PrtSc and detailed info but have no idea if it is relevant or allowed...like:

Deposit same ammount in 3 casinos.

Play same slots and so on and see whitch one come out best. Design\layout, userfriendly, winnings, and so on....

Competition is always healthy for users and casinoes, because there is always room for development ;)

Without us, the casinos ......well you all get the idea....

Nothing is impossible, the impossible only take some time.
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 Did you asked if there was a bonus for your birthday or it was just given "just like that"? Cause,officialy,there is no birthday bonus for any of the customers of Unibet,regardless of the amount they have played ,or not,but just wondering to see if it's fair or not?

"When things are bad, it's the best time to reinvent yourself"
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I had to ask LC and FYI:

Unibet have their own VIP "program"....just saying...

Also the other Casino who just trow free cash @ me calling it Loyalty Customors, last month they gave me 2 times 500 NOK (50 Euro) this month 250 NOK. No need to ask anything, since they do follow what members play....

Also remember you as any online\offline gambler have sometimes to chase the free stuff I know only that IRL and I have been @ real Casinos and they trow free stuff to, like free food\drinks\coffe\room and so on when you play over a set limit.

So for anyone not ask for anything if you are a active gambler, well that is always up 2 u :)

I have on some ocations asked LC in 3 diffrent casinos, inklude Unibet about free stuff and they always say you are welcome to ask :)

It cost nothing to ask, all you can get is yes\no answer ;)

Hope that clerefied things....

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Nothing is impossible, the impossible only take some time.
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Thanks for clearing things.But still think that Unibet should have an automatic system to give this rewards.It doesn't cost anything to ask,i know,but it;s kinda silly to do it.I mean,how often do you have to ask if you have a bonus or not?Or which are the terms to get a bonus?How much money do you have to deposit in order to get a bonus? Which period ? and stuff like that.At lest they should have this explained somewhere so we get an ideea about if it s time to ask or not for a bonus.

From customer support i got the answera that there isn't any offical birthday bonus on Unibet,but if you ask,you might have a bonus awaiting for you depending on the activity on Unibet.It's all coming down to the marketing team to offer,or not,a bonus.

Just,my suggestion is that you should ask your local customer service if you have a bonus awaiting or not :)

"When things are bad, it's the best time to reinvent yourself"
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 You're more than welcome to make this kind of review/test of our site compared to others,  we'd love to hear how you feel we stack up against the competition and what we can do better :)

 

Former Community Manager
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I am currently doing some about that now, resertch, setting up a plan, will try to include everything from a just "normal" player.

My revue will have diffrent stepps include PrtSc and -\+ * (star rating) for everything.

I will also split it in to minimum 2 tests like small\ average players who use small bet and medium players, If I will do a real Big player rewue depend on my Bank account lol....

Working on the basics now but this will take some time and when I will start the playing, that is my secret and you curiosety....all I can say is sometime in this month ;)

Nothing is impossible, the impossible only take some time.
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  • 1 month later...

Cool idea about the stress test. As far as my experience, I first spent around 7K € in September last year on slots and bingo minigames, asked if there was any chance of a bonus or something as consolation, got told no, then spent about 25K € on the slots in Unibet in Nov/Dec and got a 500€ free money (with playthrough of course) offer without asking, and a couple ones after I asked later, but then nothing after that (have asked) and since I self excluded for a while I don't think they'll ever give me anything again :D

As far as competition, then yes, there's a casino that gives out 50 free spins twice weekly to everyone subscribed to their newsletter and then on top of that whenever you ask the support (even if you do it several times a week) you get free spins or a 10-20eur bonus, they have never ever said no, and I've only spent under 2K on there lifetime I think over the course of about a year in total. So Unibet certainly has room for improvement :) I can't say which casino that is on the Unibet community though, I think :D Sorry.

As far as having to ask in general, then yes, it's sort of accepted that it's normal. Sort of feels like begging to me and I feel reluctant to do it, but basically many places expect you to ask I guess, I play on most sites available in my country (for legislative reasons that's not that many) and I can say I've never heard "No, sorry" as many times from anyone as from Unibet, unfortunately. I think the problem might be that I did most of my slot spending on Unibet in spurts so I'm not consistently depositing.

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  • 7 months later...

@Stubbe-Unibet wrote:

There is actually a fairly new campaign running with rewards given on birthdays. It's not all customers that'll get something, and there're also different rewards depending on how much the customer is using Unibet - as an example it doesn't really make sense to reward a customer that just created an account but never played with us. I can't give you the details for the campaign, but we do try to celebrate our customers birthdays :)

I also like the idea of a monthly or weekly birthday freeroll :)


I didn`t know you have yhis campaign, so I posted it as an idea in that section.

But today I got a very nice Birthday-gift from Unibet :) Thank you so much to Unibet!

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Happy Birthday @steppek77,And I ask a moderator (@Stubbe-Unibet) to reward all members ?For I have not received any reward for my birthday last month !!!☺☺☺☺☺

And I am a loyal customer of this site, of course with fewer deposits, but also withdrawals !!!☺☺☺

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I criticize what I don't like"!!!
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