engisen Posted February 2, 2019 Share Posted February 2, 2019 I would like to cancel a live bet as the odds shown was at 2,55 but dropped to 1,25 when the bet was placed. How can I do that? Link to comment Share on other sites More sharing options...
AndreiBN Posted February 2, 2019 Share Posted February 2, 2019 @engisen wrote: I would like to cancel a live bet as the odds shown was at 2,55 but dropped to 1,25 when the bet was placed. How can I do that?Hi @engisen and welcome to the community , Unfortunately , canceling a bet after it has been placed, it is not possible. Especially if it was a "in-play" one.Generally speaking , Unibet offers one cancellation per member , depending on the circumstances. In order to get the best chances of having your bet cancelled, you should contact customer support soon as possible so they can get in touch with our sportsbook, who can make the decision on a possible bet cancellation. But like i've said before, for a "in-play" one , the odds are almost ( if not ) 0. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
Deriib Posted February 3, 2019 Share Posted February 3, 2019 HI. What's goin on with UNIBET live betting. In some events odd change all time. I add a video, where can see, that something is wrong with unibet live betting. There are some technical problems. Link to comment Share on other sites More sharing options...
Deriib Posted February 3, 2019 Share Posted February 3, 2019 When Unibet solve this problem ? Link to comment Share on other sites More sharing options...
Deriib Posted February 3, 2019 Share Posted February 3, 2019 Add one more video with same problem . Link to comment Share on other sites More sharing options...
RayL Posted February 4, 2019 Share Posted February 4, 2019 Hi @Deriib, thank you for the videos, they will come in handy as we have sent this to be checked by the tech department of our sports provider. Are there any bets that you have placed and this error occurred? we could have them have a loot at them as well. Leave the coupon ID's below in a comment and we'll forward them as well. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted February 5, 2019 Share Posted February 5, 2019 Update @Deriib, This should be fixed already. There was an issue during that time and was addressed immediately. Sorry for the inconvenience caused by this, are there any bets that you have placed and this error occurred? We could have them have a loot at them as well. Leave the coupon ID's below in a comment and we'll forward them as well. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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