Jump to content

The odds was changing.


engisen

Recommended Posts


@engisen wrote:

I would like to cancel a live bet as the odds shown was at 2,55 but dropped to 1,25 when the bet was placed. How can I do that?


Hi @engisen and welcome to the community , 

Unfortunately , canceling a bet after it has been placed, it is not possible. Especially if it was a "in-play" one.Generally speaking , Unibet offers one cancellation per member , depending on the circumstances. In order to get the best chances of having your bet cancelled, you should contact customer support soon as possible so they can get in touch with our sportsbook, who can make the decision on a possible bet cancellation. 

But like i've said before, for a "in-play" one , the odds are almost ( if not ) 0.

"When things are bad, it's the best time to reinvent yourself"
Link to comment
Share on other sites

Hi @Deriib, thank you for the videos, they will come in handy as we have sent this to be checked by the tech department of our sports provider. Are there any bets that you have placed and this error occurred? we could have them have a loot at them as well. Leave the coupon ID's below in a comment and we'll forward them as well.

 

/Ray

Former Community Moderator
Link to comment
Share on other sites

Update @Deriib, This should be fixed already. There was an issue during that time and was addressed immediately. Sorry for the inconvenience caused by this, are there any bets that you have placed and this error occurred? We could have them have a loot at them as well. Leave the coupon ID's below in a comment and we'll forward them as well.

 

/Ray

Former Community Moderator
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...