vanhemel Posted January 26, 2019 Share Posted January 26, 2019 Hi, my app isn't working anymore last few days. Phone is an samsung galaxy A5 (2017) model: SM-A520F. Adroid version 8.0.0deleting and reinstalling doens't work.I get this message. Link to comment Share on other sites More sharing options...
RayL Posted January 27, 2019 Share Posted January 27, 2019 Hi @vanhemel, welcome to the Community. We'll be sure to have a look at this ASAP and advise you on a fix. Have you tried refreshing the software of the phone by any chance? The version you are running is the one before last.Code nameVersion numberInitial release dateNougat7.0 – 7.1.2August 22, 2016Oreo8.0 – 8.1August 21, 2017Pie9.0August 6, 2018 Former Community Moderator Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 27, 2019 Share Posted January 27, 2019 @vanhemel I've had a quick look at the logs, and it looks like you managed to sign in from mobile after reporting the issue? - I do see some failed attempts as well though. How often are you experiencing the issue?@RayL Android 8.0 is the latest version available for SM-A520F. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
vanhemel Posted January 27, 2019 Author Share Posted January 27, 2019 Its ok.. the error is gone. i requested a password reset.. but used the same as before.. after another reset and changing my password the problem was gone Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 27, 2019 Share Posted January 27, 2019 Thanks for confirming that it's now working. I'll close the report for now but if you experience the issue again, please let us know! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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