Michael1 Posted January 24, 2019 Share Posted January 24, 2019 Hi,I am trying to do a withdrawal from the following page but the 'withdrawal' button is greyed out/ not clickable:https://fr.unibet.be/myaccount/mymoney/withdraw?openOnWebView=trueMy account is verified.I changed my adress during this session as I moved since last time I used the account (which is a while ago).Thank you in advance for your support,Michael Link to comment Share on other sites More sharing options...
Solution RayL Posted January 25, 2019 Solution Share Posted January 25, 2019 Hi @Michael1, welcome to the Community :) Was the issue solved in the meantime? I couldn't find anything on your account that might impede you from withdrawing. Let us know if it's still an issue and before reporting it again, try deleting cookies and cache + using another browser, it might do the trick, but if not, a screenshot will be appreciated so we can have a closer look at this for you /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted February 6, 2019 Share Posted February 6, 2019 Marking as solved, withdrawal was successfully processed. Former Community Moderator Link to comment Share on other sites More sharing options...
Michael1 Posted February 11, 2019 Author Share Posted February 11, 2019 Hi Ray,Sorry for the delay in response. I have been trying what you advise both on PC and smartphone and it does not do the trick.Button still greyed out and withdrawal has not been succesfully done, as you state.I have a printscreen. How can I send it as PM?Regards,Michael Link to comment Share on other sites More sharing options...
Michael1 Posted February 11, 2019 Author Share Posted February 11, 2019 Printscreen sent as PM. Link to comment Share on other sites More sharing options...
RayL Posted February 12, 2019 Share Posted February 12, 2019 @Michael1, what happens if you actually type in the amount you would like to withdraw? Former Community Moderator Link to comment Share on other sites More sharing options...
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